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Privacy Policy

We know how sensitive privacy is — especially in the context of divorce, custody, and legal matters.
Just like we aim to simplify complex family law processes, we want you to clearly understand how we handle your information.
 
It’s simple. We don’t sell your data. Ever.
 
Let us explain:

 

1. Personally Identifiable Information (PII)

VisitProof LLC (doing business as CaseTime) will never sell or share your personally identifiable information — including your name, contact information, legal case details, financial data, or professional details — with any third party without your consent.

Access to your data within CaseTime is strictly limited to team members who need it to provide you with services.

The only exceptions:

  • Payment Processing: We use secure, third-party payment processors. We never store your payment information on our servers.

  • Legal Requirements: If a valid legal request or subpoena requires us to provide information, we will comply.

  • Your Choice: You control who you share your case information with — attorneys, mediators, or others. You can grant and revoke access anytime.

2. Non-Personally Identifiable Information (Non-PII)

We may collect aggregated, anonymized data — like device type, browser, and feature usage — to improve CaseTime’s services.

This data is never linked back to you individually.

The Legal Details

CaseTime is owned and operated by VisitProof LLC (“we,” “our,” “us”). This Privacy Policy explains how we collect, use, share, and protect your information when you use CaseTime and our website.

By using CaseTime, you agree to this Privacy Policy. If you don’t agree, please don’t use our platform.

1. What We Collect

We collect information in two ways:

  • Information You Provide: When you sign up, create an account, or interact with us, we collect data like your name, email, and case details.

  • Information From Use: When you use CaseTime, we may collect device info, browser type, usage data, crash reports, and cookies to improve your experience.

2. How We Use Your Information

We use your information to:

  • Provide and improve CaseTime

  • Communicate with you

  • Offer support

  • Monitor usage trends

  • Secure our platform

We may also use cookies or similar technologies for analytics — but we do not track or profile you for advertising purposes.

3. Your Choices

You can:

  • View, edit, or delete your account info

  • Opt out of non-essential communications

  • Control cookie settings through your browser

Need help? Email us at support@casetime.com

4. Access & Updates

We believe in transparency.

You can request to view, correct, or delete your data. We may need to verify your identity before making changes.

We’ll always respond in a reasonable timeframe.

5. When We Share Your Information

We only share your data:

  • With your consent

  • With trusted service providers (like payment processors) under strict confidentiality

  • When required by law

  • If necessary to protect rights, safety, or prevent fraud

We may share anonymized, aggregated data (never linked to you) for research or business purposes.

6. Security

We use industry-standard safeguards to protect your information.

However, no system is 100% secure — you share information with us at your own risk.

7. Identity Protection

We will never ask for sensitive information by email.

If you suspect suspicious activity, contact us immediately at support@casetime.com

8. Children’s Privacy

CaseTime is not intended for children under 13.

We only collect information about minors when entered by a parent, guardian, or legal professional for case purposes.

9. Scope of Policy

This policy covers CaseTime and our direct services.

It doesn’t apply to third-party websites or services you may access through CaseTime.

10. Regulatory Compliance

We take privacy laws seriously and cooperate with regulators to address any concerns.

11. Changes to This Policy

We may update this Privacy Policy occasionally.

Significant changes will be communicated clearly on our website or by email.

12. Contact Us

Have questions or concerns?

Reach us at support@casetime.com